Dear WyndTell & Deafwireless Customers,
Wynd Communications & Deafwireless announced today that they have
combined their talent, resources, technology and services into one
company, to expand the wireless product and service options available
for deaf consumers. The combined business will operate under the
Wynd company name, and offer both the WyndTell and Deafwireless
services in addition to enhanced solutions. Under the Wynd brand
name, both the WyndTell and Deafwireless services will be offered
alongside expected enhanced solutions. Customers should not expect
any disruption to service Wynd is very excited to share this information
with you, and to further strengthen our commitment to meeting and
exceeding the expectations of our customers and the community. Below
are additional FAQs regarding the WyndTell-Deafwireless union.
Sincerely,
Dan
Luis
Wynd Communications |
Robert
Rademacher
Deafwireless |
Q&A:
Q: What was announced today?
A: Wynd and Deafwireless, the two leading wireless communications
providers for the deaf and hard of hearing community have combined
to form one company with joint talent, resources, technology and
services.
Q: Why?
A: Together, as one company under the Wynd brand, they will be able
to challenge the limits of wireless communication for this community.
With both a deep presence in the market, a powerful team of technology
experts and a dedication to serving the community, Wynd will be
able to offer an improved and expanded selection of options for
deaf customers.
Q: What does this mean for Wynd customers?
A: This means that you will have more options. You may choose to
continue using whichever service you currently prefer or you may
now select from a wider range of wireless data communications options.
This also means that there will be exciting new developments and
as a customer, you will be among the first to know when a new product
or service launches.
Q: Were there layoffs associated with this merger?
A: There may be some staff changes, but Wynd will maintain and increase
the level of support offered to its customers through this transition.
Q: What new products can I now get?
A: Please visit our website www.wynd.com (also www.boundlesscom.com)
on a regular basis for updates and special promotions.
Q: Is Wynd a deaf company?
A: Wynd is an equal opportunity employer and has and will continue
to employ both deaf and hearing people who can best support the
company's mission of providing superior wireless data services for
the deaf and hard of hearing community.
Q: Will Robert, Deafwireless founder, join
Wynd?
A: Yes, Robert will become an integral member of our team, working
closely with Wynd management to determine strategy, direction and
development plans.
Q: What were the terms of the deal?
A: The terms of this deal were not disclosed.
Q: What if I have additional questions?
A. More information regarding this announcement will be shared with
our customers over the next few weeks. In addition, Wynd will conduct
an online forum in March (exact time & date will be announced very
soon). In that forum, Wynd will dedicate as much time as needed
to today's announcement.