RETURN POLICY

When you receive your merchandise, please do not write on the product forms or packaging, fill out the warranty card, or damage the box or product in any way until you know that your product works and that you want to keep it.

Our 30 day money-back guarantee (for general products) means as much to us as it does to you. Our goal is for our customers to be 100% satisfied. However, if you need to return an item within 30 days, the product must be sent back in ORIGINAL “LIKE NEW” CONDITION packaged in the ORIGINAL MANUFACTURER’S BOX, or you will be charged a restocking fee. Returning items in original condition will help keep future costs lower for our customers.
For returns or exchanges, please e-mail our Customer Service Department at sales@boundlesscom.com

for a Return Merchandise Authorization (R.M.A.). Repack the merchandise carefully and in original condition. Include any instruction manuals, warranty card, etc. Wrap the box in brown paper so the original box is unaltered. Send the merchandise, packing slip and completed returns form prepaid and insured to:

Returns will NOT be accepted after thirty (30) days from the date of shipment. In the event that 30 days pass from the date of shipment, you are advised to follow the manufacturer’s warranty instructions for repair service. The item must be in the original carton and in “like new” condition, with all parts, instruction manuals, and R.M.A. included, to receive a refund. An exchange or in-store credit will be issued if this criteria is not met. Original shipping charges are non-refundable. Special order purchases, opened videotapes, and computer disks and software are not refundable unless defective. We reserve the right to charge a restocking fee for returns/exchanges.

For Wireless Accessories, We accepts returned merchandise within 14 days of date shipped or purchased in new condition. We will not accept any merchandise that already worn out, used, damaged, loses, teaed, and stratchs.

For Pagers (RIM 850. 857, and 950 and Motorola T900), You may return the Device to Boundless Communications within 30 days of the date you sign, the Airtime Agreement for a refund equal to the amount of the sale price less a non-refundable restocking fee equal to 15% of the purchase price for each Device (at retail price), activation fee, shipping charges (if applicable) and 1st month airtime. Shipping and Handling is non-refundable at any reasons. (If you select free shipping, $7.95 will be charged if returned).